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The iOS 27.0.1 Face ID fix is now available, and Apple’s release notes say iPhone 18 Pro and iPhone 18 Pro Max may unexpectedly restart when Face ID fails to authenticate. The update can be installed over the air from Settings → General → Software Update, with two other fixes for the Pro models and a touchscreen issue also listed, according to MacRumors and 9to5Mac.

A burgundy iPhone 18 Pro shown from the rear in contextual product artwork

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iOS 27.0.1 Face ID fix: what Apple’s release notes say

The restart issue is listed specifically for iPhone 18 Pro and Pro Max when Face ID fails to authenticate. Apple does not explain the cause in the notes; MacRumors says it remains unclear whether the new models’ under-display infrared camera is involved.

The same notes say a small number of iPhone 18 Pro and Pro Max devices may show a colour artefact in 2x photos taken at f/1.48 under certain lighting. They also address a separate iOS 27 problem: opening the notification view and control panel at the same time can leave the touchscreen unresponsive. 9to5Mac reports this is the only listed issue that applies across iPhone models, rather than just the new Pro phones.

The iOS 27.0.1 Face ID fix replaces the “coming next week” status in our September 24 report with a released update. Apple’s security-release list dates iOS 27.0.1 to September 28 and lists it for iPhone 11 and later; owners can also follow Apple’s update instructions. For background on the main release and supported devices, see our iOS 27 guide.

How to install iOS 27.0.1

UAE owners with a supported iPhone can check for the update in Settings → General → Software Update. The download is global rather than a UAE-specific feature; Apple’s current release list identifies iOS 27.0.1 as the latest version for supported iPhones.

Apple has not explained the Face ID failure or whether hardware plays a part. The notes confirm a software fix, but do not promise to cover every Face ID problem.

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Does iOS 27.0.1 guarantee every Face ID problem is fixed?

No. Apple’s notes describe a specific restart problem after failed authentication, but do not claim that every Face ID issue is resolved or explain the cause. If the same restart continues after updating, check Apple’s software update guidance and contact Apple Support.

Can iPhones without the new Pro models benefit from iOS 27.0.1?

Yes. The simultaneous notification-and-control-panel issue is listed for iPhone models generally, while the Face ID restart and camera artefact fixes are specific to iPhone 18 Pro and Pro Max, according to 9to5Mac’s report on Apple’s release notes.

Which iPhones can install iOS 27.0.1?

Apple lists iPhone 11 and later as supported for iOS 27.0.1 on its software release page.