Apple says a software update is coming early next week for the iPhone 18 Pro rebooting bug, which can freeze an iPhone 18 Pro or iPhone 18 Pro Max after a failed Face ID attempt. The confirmation, reported by 9to5Mac, suggests affected owners are dealing with a software problem rather than a faulty handset.
The issue does not affect every phone, but 9to5Mac says it was reasonably widespread across reader reports and social media posts. The site reproduced the failure by covering the tester’s face while trying to use Face ID to open the Passwords app. The phone stopped accepting touch input, then hard-rebooted a few seconds later.
iPhone 18 Pro rebooting bug is tied to failed Face ID attempts
A panic log may appear in the iPhone Analytics section of Settings after the restart. Apple has not published a troubleshooting guide or described the underlying cause.
The iPhone 18 Pro and iPhone 18 Pro Max use a redesigned Face ID system, with the infrared camera moved beneath the display near the status-bar clock. Apple says the change helped reduce the visible Dynamic Island by 25 per cent. The hardware redesign is therefore part of the timing, but the available reporting does not establish that the sensor itself is defective.
The Apple Post also reports that Apple has not confirmed which software version will carry the fix, although iOS 27.0.1 is being tested and may be the release arriving next week. That version link remains a possibility rather than an announcement from Apple.
What iPhone 18 Pro owners should do now
Owners who see the freeze should install the next iOS update when it appears, rather than replacing the phone immediately. Some customers had already swapped their devices through Apple, believing the problem was hardware-related; the planned software fix makes another replacement unnecessary unless the issue continues after updating.
For background, Apple’s iPhone 18 Pro UAE launch coverage covers the redesigned hardware, while our iPhone 18 Pro review looks at the phone outside this software issue. Apple has not given a more precise release date than “early next week”, so owners should watch Software Update rather than rely on an assumed version number.
Should iPhone 18 Pro owners replace their phone because of the rebooting bug?
Not immediately. Apple has confirmed that a software fix is in development, so affected owners should install the next available update before treating the problem as a hardware fault.
How can owners check whether the Face ID issue caused a crash?
After the phone restarts, check the Analytics section in Settings for a panic log. Its presence can help document the failure, but Apple has not published a consumer-facing diagnostic process.
Is the iPhone 18 Pro rebooting bug included in iOS 27.0.1?
That has not been confirmed. iOS 27.0.1 is reportedly being tested, but Apple has only said the fix should arrive in an update early next week.
