Starfield PS5 bugs leave players demanding refunds

Starfield PS5 players are demanding refunds after widespread crashes and save issues have made the space RPG unplayable since its April 2026 launch. As reported by Eurogamer, both standard PS5 and PS5 Pro users are experiencing frequent freezes that prevent basic gameplay functions like landing on planets.

What bugs are affecting Starfield on PS5?

Players report crashes occurring during basic gameplay activities, with one stating they "can't even land on any planets or try do anything other sit my ship or game will crash". The issues affect both physical and digital versions across standard and Pro PS5 models, suggesting widespread compatibility problems.

Save corruption appears to be another major issue. Some players report that after attempting various fixes including full reinstalls, "the game won't even load, this is beyond ridiculous". The progression-breaking nature of these bugs means players lose hours of gameplay progress.

Auto-save functionality may contribute to the problems, with some users suggesting disabling it as a potential workaround. However, this solution doesn't work for everyone and creates its own risks of lost progress.

Player frustration reaches breaking point

The severity of issues has prompted many players to contact Bethesda support directly. One frustrated user explained: "I've called their tech support line and left a message and submitted a ticket. I have done every single troubleshooting step and it's the only game I own that hard freezes like this constantly."

Multiple players describe feeling "seriously ripped off" after purchasing what they expected to be a polished gaming experience. The technical problems are particularly frustrating given Starfield's delayed arrival on PlayStation platforms, which raised expectations for a stable launch.

Reddit threads dedicated to the crashes have accumulated dozens of comments from affected players, creating a growing chorus of dissatisfaction with the port's quality.

Bethesda's silence on PS5 issues

Bethesda Game Studios has not publicly acknowledged the widespread PS5 problems, despite mounting player reports across social media and gaming forums. The company's day-one patch failed to address the crashing issues, leaving players without official solutions or timelines for fixes.

This silence contrasts with typical industry practice, where developers usually provide quick acknowledgment of major technical issues affecting new platform launches. The lack of communication has intensified player frustration and refund demands.

Eurogamer has reached out to Bethesda for comment but has not received a response regarding the PS5-specific problems or potential patches.

Frequently Asked Questions

Why is Starfield crashing on PS5?

Players are reporting widespread crashes and freezes on both vanilla and PS5 Pro models during basic gameplay activities like planet landing and exploration. The exact cause hasn't been identified by Bethesda.

Can I get a refund for Starfield on PS5 due to bugs?

Many players are demanding refunds due to progression-breaking bugs that make the game unplayable. Contact PlayStation support or your retailer to discuss refund options based on their policies.

Has Bethesda commented on Starfield PS5 bugs?

Bethesda has not publicly commented on the PS5-specific issues despite widespread player reports. The day-one patch did not address the crashing problems affecting PlayStation users.

Do the crashes affect both PS5 models?

Yes, both standard PS5 and PS5 Pro users are experiencing frequent crashes, freezes, and save issues. The problems appear to affect both physical and digital versions of the game.

Are there any working fixes for Starfield PS5 crashes?

Some players suggest disabling auto-save as a potential workaround, but this solution doesn't work for everyone and creates risks of progress loss. No official fixes have been provided by Bethesda.

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