New Foodics app makes serving faster (and calmer)

Foodics has a new Waiter App aimed at dine-in restaurants. It runs on Android tablets and lets staff assign tables, take orders and fire them to the kitchen right away. The pitch is simple: less faff, fewer mistakes, faster turns, happier guests. It plugs into the Foodics Restaurant Management System (RMS) and adds performance tracking and secure logins for accountability. If you run a busy dining room in the UAE, this is the kind of tool that saves minutes at peak—minutes that add up.

What the Foodics Waiter App actually does

Designed for front-of-house teams, the app replaces scribbled pads and back-and-forth runs to a POS. It keeps orders clean and moving.

• Assign tables, take orders and send to kitchen in one tap
• Adjust items, add notes and relay special requests instantly
• Works with Foodics RMS for live status updates
• Built for handheld Android tablets with a simple UI

Restaurants using the app report quicker processing per order, fewer errors and smoother service overall. That usually means better guest satisfaction and higher revenue potential because you can seat the next party sooner. The point here isn’t flash—it’s speed and accuracy across the whole shift.

Speed and table turns (the money bit)

Shaving a minute off each table adds up during dinner service. Foodics is targeting the choke points: ordering, kitchen comms and bill closure.

• Orders are fired to the kitchen immediately
• Wait times drop because there’s less walking and re-keying
• Errors fall when notes and modifiers are captured at the table
• Faster turns = more covers without extra seats

By moving order entry to the table, you remove re-entry at a fixed till and the misreads that come with it. That means fewer voids, fewer comps and a steadier kitchen rail. Over a weekend service in Dubai or Abu Dhabi, that’s real money.

FOH ↔ BOH in sync with Foodics RMS

Good service lives or dies on comms. Integration with the Foodics RMS keeps everyone on the same page.

• Live order updates across FOH and BOH
• Managers see what’s pending and who’s behind in real time
• Peak-hour load is easier to balance with a clear queue view

Because the app and RMS talk to each other, managers don’t need to chase status. They can spot bottlenecks and reassign staff before a delay turns into a comp. If you’re also reviewing payment partners or POS add-ons, check our guide to payment gateways in the UAE for context on the wider stack you’re likely running alongside Foodics. (See: UAE SMEs Get a Clearer Path to Payment Gateways.)

Accountability and staff performance

The app isn’t just a faster order pad. It tracks who did what and how long it took.

• Secure per-waiter logins; easy device switching
• Track time to serve and close orders
• See profitability by table to optimise sections and shifts

Clear performance data lets you coach staff and plan better rotas. You can assign stronger servers to high-value tables at peak, or spot where extra training helps. In a market that’s tightening margins, this kind of visibility matters more than a fancy new menu font.

Where this fits in Foodics’ ecosystem

Foodics already offers an all-in-one RMS, POS and payments suite across MENA. The Waiter App is another front-of-house piece that feeds the same system.

• Part of Foodics’ software and fintech tools, including Online, Pay, Marketplace and Accounting
• Built in-house with regional F&B needs in mind
• Supports restaurants across 30,000+ locations, per the company backgrounder

If you’re tracking regional payments news that could touch your acquiring rates, see our brief on the Network International–Magnati merger—useful background when you’re comparing MDRs and settlement terms alongside new FOH tools.

What devices does the Foodics Waiter App run on?

Android tablets designed for handheld use in restaurants. The interface is built to be simple for waitstaff.

Does it work without Foodics RMS?

It’s designed to integrate with Foodics RMS for real-time updates between FOH and BOH. That’s where most of the operational wins come from.

How does it reduce errors?

Orders are entered at the table and sent directly to the kitchen. There’s no re-keying, and special requests are captured as notes in the app.

Can managers track staff performance?

Yes. The app logs time to serve and close, plus table profitability. Secure logins help attribute actions to each waiter.

Is there UAE pricing?

Pricing isn’t listed in the press note. UAE restaurants should contact Foodics directly for local plans and bundles.