Genshin Impact is pulling the plug on its PS4 version. If you’re still playing on Sony’s ageing console, it’s time to start planning your move.
HoYoverse says the game will be delisted, in-game purchases will stop, and support will end over the next several months. They blame the PS4’s hardware limits — though many players aren’t convinced, especially since the mobile version is sticking around.
Here’s a breakdown of what’s changing, when, and what you should do if you want to keep playing.
PS4 Version Gets Delisted This September
From 9 September 2025, you won’t be able to download Genshin Impact from the PlayStation Store on PS4 anymore.
- If you’ve downloaded it before, you can still reinstall it
- It won’t appear in the PS Store for new players
- HoYoverse will begin notifying players about the shutdown
This is the first official step in phasing out support for the platform. HoYoverse will start showing in-game prompts to encourage switching platforms from 17 December 2025.
In‑Game Purchases Disabled Early Next Year
If you’re still buying Primogems or Battle Pass content on PS4, take note.
- 25 February 2026 is the cut-off date for PS4 in-game purchases
- You won’t be able to spend money via the PS Store or in-game
- Items bought before this date will remain usable until the servers shut
So if you’re planning to top up, do it before this date — or better yet, do it on another platform where support continues.
Full Shutdown Happens in April 2026
Here’s the final nail in the coffin: 8 April 2026 is when everything stops working on PS4.
- You won’t be able to launch the game
- No logins, no access, no updates
- Game data remains accessible via cross-save if you switch
The good news? If your Genshin account is linked, you can jump to PS5, PC, iOS, Android or Xbox and pick up where you left off.
Why HoYoverse Says It’s Ending PS4 Support
HoYoverse claims PS4’s hardware limits and app size restrictions are making it tough to maintain performance.
- Game updates are pushing the PS4’s capacity
- Visual and performance improvements require more powerful hardware
- Focus is shifting to platforms that can handle future expansions
Critics argue that if phones can still run the game, the PS4 should be fine. Others think dwindling PS4 player numbers are likely the real reason.
What UAE Players Should Know
Nothing’s changing for PS5 players or those on other platforms in the UAE. But if you’re still on PS4:
- Genshin Impact is free to download and play across all platforms
- PS5 players in the UAE can continue without any changes
- Progress carries over automatically if your HoYoverse account is linked
TL;DR – What’s Changing and When?
- 9 Sept 2025 – PS4 version removed from PlayStation Store
- 17 Dec 2025 – In-game messages start nudging players to switch
- 25 Feb 2026 – You can’t buy anything in-game anymore
- 8 April 2026 – Game shuts down completely on PS4
- Progress transfers if you switch to another supported platform
FAQs
Will I lose my progress when the PS4 version shuts down?
No, as long as your HoYoverse account is linked, your progress will carry over to other platforms like PS5, PC, or mobile.
Can I still reinstall the game after it’s removed from the PS Store?
Yes, if you’ve downloaded it before 9 September 2025, you can redownload it from your library.
Why is the mobile version still supported if PS4 isn’t?
HoYoverse says it’s about technical limits on PS4, but players think it’s more about where the active user base is.
