Airalo is rolling out a single-install eSIM to its 30 million-plus customers: install one eSIM once, then buy destination packages that are added to it.
Until now, every trip has meant a fresh eSIM to install. Under the new setup, Airalo says there’s no switching between eSIMs and one connection stays with you wherever you go. Customers can also check their connection before departure, so you’re not left to “land and hope” that it works.
The other practical change is for when data runs out abroad. Airalo says a thin, open connection to the Airalo app lets you top up anywhere, even after a package has expired and there’s no Wi-Fi.
The packages themselves come in three types: flexible 1-30-day Unlimited packages for most destinations, fixed 30-day packages, and fixed 365-day global packages. Airalo hasn’t given prices for them, and it hasn’t said whether prices will change.
Airalo is also moving the connection onto its own core network, which it says lets it control connectivity quality end to end.
We built our own network so that it’s never left to chance, install once, and connection follows you across borders.
Davide Vitiello, CPO, Airalo
Airalo’s Help Center already describes the “new Airalo” this way: you set up your device once, then buy packages for different destinations, with a Packages tab replacing “My eSIMs”. The older app shows individual installation instructions for each purchase.
The rollout starts in phases on 9 November 2026. Airalo describes it as happening “over the coming months” and expects it to be completed within twelve months. Until you’re onboarded, the Airalo platform works as usual, but it’s unclear how existing eSIMs will move across. Airalo also hasn’t said which countries its own core network covers, and the quality claims are Airalo’s own.
Airalo, which says it has more than 30 million customers, cites GSMA Intelligence forecasts that eSIM smartphone connections will double between 2025 and 2026 alone, reaching 4.9 billion by 2030.
