GITEX: Dubai eGovernment unveils mobile ePayment applications

By on October 15, 2012
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Two new mobile applications to facilitate real-time ePayment services and allow easy access to all services provided by the Government of Dubai.


Mobile apps are what every smart company is moving towards with their business, and now locally we can take great advantage of this too with many retailers using mobile apps for their payments. Now, the government is getting on that as well with easier ways to make bill payments.

In line with its ‘Customers First’ strategy and its commitment to adopt the latest technologies in support of Dubai’s eTransformation, Dubai eGovernment has recently announced the launch of two new mobile applications to facilitate real-time ePayment services and allow easy access to all services provided by the Government of Dubai. The system is developed by GEMALTO.

This launch comes in conjunction with the 32nd GITEX Technology Week, being held from October 14 to 18, 2012, at the Dubai International Convention and Exhibition Centre (DICEC). The first application is designed to offer immediate ePayment services via mobile phones to facilitate access to information and online payment transactions of three main government services: Dubai Police fines, DEWA bills and RTA Salik account recharge. The second application covers Dubai Government services such as information, location and contact details of government authorities and departments, and also the filing of complaints or making suggestions online.

 In addition, the public will be able to stay up-to-date with the latest news on Dubai and government authorities, as well as the various events taking place in the emirate, while also being able to access a database of information on more than 1,600 exciting landmarks in and around Dubai.

 These applications make available a mixture of the latest events, news, radio programmes and TV shows, providing users with comprehensive information on the wide range of e-services offered by local government authorities via the Dubai Government Portal (dubai.uae)

H.E. Ahmed Bin Humaidan, Director General of Dubai eGovernment, said: “These new applications are of immense importance as they represent an effective, highly-advanced mobile channel enabling users-on-the-go to access our electronic services anytime, anywhere. Dubai eGovernment has ensured that these applications are in sync with the Dubai Government Portal, as well as with Dubai government eServices.”

Bin Humaidan further added that the Department has designed these services to bring in highly efficient, reliable and user-friendly mobile ePayment services, and increase public awareness about Dubai eGovernment’s eServices and channels aiming to ease the lives of citizens, residents, businesses and visitors by offering easy and simple payment methods and information.

 “These two applications will contribute to the increasing popularity of government eServices, thus complementing the imminent digital transformation in Dubai. We are confident that the new ePayment application will help extend our online customer base. Moreover, Dubai eGovernment is looking forward to leverage these advanced mobile applications during this year’s edition of GITEX Technology Week, introducing the latest, most sophisticated technologies to the public, such as iPhone applications which are widely used in Dubai and the UAE. The two new applications contain a simple, touch-screen-friendly interface in both Arabic and English languages. We are also planning to launch more innovative applications for mobile users in the near future,” concluded Bin Humaidan.


Filmmaker and film writer. An ironically strange combination. Follow his tweets on @faisalhashmi for his escapades in film.

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