Site no longer accepting new orders.
Nahel.com, the once bastion of online shopping has gone offline as of last month. Of course we wanted to get to the bottom of things, so a little digging and we found out that the site’s not been online for the past month or so. The company’s Twitter account which used to be very active on Twitter, shows a post from October last year – likewise the company’s Facebook page has no posts visible detailing what’s happening at the site. A visit to the website produces only the logo, but a bit of poking around Google will send you to other product pages on the site. You can browse through items and checkout, but it’s uncertain if you’ll actually end up getting what you’ve ordered.
A quick call to Nahel.com’s customer service turned up little information – one customer rep simply said that they were no longer fulfilling orders for the past one month, and that due to ‘internal restructuring’ the site would remain offline and not fulfill new orders. When pressed for more details, the customer rep simply repeated what he had said before and hung up. Another customer rep said “We’ve been closed since a month and don’t plan on opening the website again.”
When we contacted Nahel.com for an official statement, we were informed that management was no longer in operation and that there was no one available to give us further information on what happened to the site or its future.
Customer service is still operational on 04-8862424 to assist customers with any pending orders, but it looks like Nahel.com isn’t coming back online anytime soon.