Apparently he had to ask AT&T to unlock his phone so he could use it abroad.
Users in the Middle East are quite vocal about their frustrations with local telcos, however we are also lucky in the sense that we don’t get phones locked to our networks even if we sign up for a contract. For example, you can easily purchase an iPhone from Etisalat for free or half the cost with a yearly contract and go home and put your du SIM card in it without any issues. However, most subscribers in the US are locked to the network they buy the phone from and cannot switch their phone to another network without getting it unlocked.
Keeping that it mind, some time back, a report had come up that Apple’s CEO Tim Cook had expressed his frustration over not being able to unlock his off-contract AT&T iPhone. I found it quite amusing that someone who runs Apple also uses a locked device and switches SIM cards when travelling abroad to avoid the insane costs of data roaming.
AT&& complied and made an exception for Tim Cook. What I don’t understand is why he didn’t just get his company to issue him an unlocked device in the first place- the kind that you and I can get by walking into an Etisalat or du store.