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Jabra Supreme Headset Review

By on January 9, 2012
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Bluetooth supremacy.

Good: Excellent sound quality, easy to use and light
Bad: Short cable on charger, quite bulky
Price: AED 499
* The price is the Suggested Retail Price at the time of review. Please call a retailer to confirm the latest price for this product.

The device has 4 buttons, one big button for Answer/Call, two volume buttons with the microUSB connector in the middle and a button on the boomer to activate voice commands. One short press from that and the female voice will ask you to say a command. If you don’t know what you can say, just say “what can I say” and it will give you a list of available commands. You can ask it to pair a second device, ask for the remaining battery life or redial the previous call. The headset also comes with a pair of led indicators at the bottom (or top if using the left ear hook) for the Bluetooth connection and battery indicator. If your phone supports the Bluetooth phonebook access profile (PBAP) and you have authorized it when it asks for access on your phone; then whenever you receive a call from someone in your contacts list, the headset will say the caller’s name. You can also disable voice commands and the female voice by holding the voice command button while extending the arm to turn the device on. Do the same to re-enable the voice.

Wearing the headset is pretty straightforward, the ear hook goes over your ear like wearing glasses and the headset hangs there or you can use the other ear gel which helps the headset cling to your actual ear for support. I found that after 3-4 hours of use; using the original ear gel and depending on the ear hook to keep the headset in place, my ear would start to feel the weight of the headset but I felt much less discomfort using the other ear gel piece. Replacing it was simple too and so is replacing the ear hook itself.

Using the headset was a real treat, sound quality was clear and at no point did I struggle to hear what the person on the other side said nor did they report any issues with hearing me. I talked to people while we were on the road, at home, at the office, at a petrol station and even a club and the headset helped muffle the surrounding noises quite well though it did not help much when loud sounds were too close. You can also enable and disable noise cancelation by pressing the voice command button during a call.

One of the more interesting features of this headset is the inclusion of an app for your phone. This app lets you add customizations for the headset; here you can adjust the level of noise cancelation, adjust sound settings for whether you’re at the office, outside or in the car and check your battery life. It also lets you record notes or your phone calls and has a call log and map log. The app also includes the manual for the headset which is definitely another bonus point in this device’s favor. Two things that need mentioning, my headset came with version 1.17 which did not fully support this app. I had to update the firmware from the Jabra site in order to use all the features. The other thing is that this app is only available for Android phones. Jabra say the iOS app is coming soon but no indication of the app coming to Windows Phones or Blackberries.

The Jabra Supreme is a top notch Bluetooth headset with premium features and excellent sound quality. The size may not appeal to everyone but there’s a reason why it’s so bulky, there’s a lot of technology inside. I found it to be easy to use especially with the voice commands and it’s one of the better headsets out in the market today. What it lacks in premium styling it makes up for with more features than some phones have and a decent bundle. The app is also a great inclusion and Jabra were smart enough to get on the bandwagon but such a shame it’s limited to Android phones only for now. When you take into consideration that they are the largest growing mobile operating system it makes sense why Jabra released the Android app first. If there’s any reason to keep your hands on the wheel, it’s so you can use your Jabra Supreme and all its cool features. Grab one today; it could save your life.

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