HTC denies spying on users

By on September 4, 2011
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Says its phones collect data to investigate crashes and is an opt-in.

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HTC has responded to a report from BGR last week after some users blamed the company for spying on them. According to users, two of HTC’s devices, HTC Sensation and HTC EVO 3D, were gathering stats and transmitting information in the background.

HTC, however, claims that the function are part of an opt-in service and denies spying on users based on the gathered information.

“HTC, like most manufacturers, has an opt-in error reporting function built in to our devices,” an HTC spokesperson said in a statement delivered to BGR via email. “If your phone experiences an error, you have the option of ‘Telling HTC’ so we can make improvements to our phones. Details about this are in our privacy policy on each device and in order for data to be collected, you have to opt-in. If you do opt-in, we protect your privacy by de-identifying and encrypting the data.”

HTC further stated the data is used to investigate crashes and other unexpected errors.

“HTC is committed to protecting your privacy and that means a commitment to clear opt-in/opt-out as the standard for collecting any information we need to serve you better,” HTC said in its statement.


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Mufaddal Fakhruddin is the Editor for IGN ME and thinks writing in third person about himself in an about me section is weird.

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