Still early to draw conclusions, however.
In an interview with the Wall Street Journal, Sony president Kazuo Hirai said that “a very small percentage” of people have opted to cancel their PSN accounts over security concerns following the hack attack and the month long ordeal to bring the service back up.
However, he said that it was still too early to draw any conclusions.
“We have done everything possible and reasonable to make sure that a system is secure from attack,” said Mr. Hirai.
In the same interview, CEO Howard Stringer said that though the hack attack will work out to be “good” for consumer protection, it wasn’t very rosy for the corporate.
“Our case, unfortunately, is so large and the scale of the PlayStation Network so big that it’s forced a lot of attention to be paid,” he said. “In the long run, that’ll be good for everybody else but it hasn’t been a wonderful experience for Sony.
“We had no reason to believe that our security was not good and still no reason to believe it because we have plenty of people looking at it. We’ve learned that we just have to keep improving our security. “We have to earn back the trust and loyalty we may have lost in this circumstance. That’s our goal and that’s one we have to reach.”