Thought it was a prank. Guess who doesn’t read the news?
What do you do when the biggest company in the world calls you offering you free money? You hang up, of course! Gail Davis, who won the Apple’s $10, 000 iTunes Gift Card, had just done that, much to the horror of her iPod loving daughters.
Now, we don’t really blame her. With emails and phone calls offering oodles of money for merely a little information about our bank accounts, it is hard to distinguish the real and from the fake. Luckily, her two daughters, who ‘technically’ were the ones who download the 10th billion app, knew what the fudge was happening and told her to go ahead and accept it. Problem was, she had to deal with Apple’s customer service, and we all know how customer helpdesk people are.
“I thought it was a prank call,” says Gail Davis of Orpington, Kent, UK. “I said, ‘Thank you very much, I’m not interested’ and I hung up.”
“The girls came down and said it wasn’t a prank,” Davis explains. “I had a moment of panic.”
“The more I thought about it, the more I realized it was a genuine call,” she says. “The girls were getting quite tense. They never would have forgiven me. They would have held it against me for all eternity.”
You don’t say. But thankfully, what must have been a matter of great relief, Apple again called back and this time she was all the wiser.
“I was hugely relieved,” says Davis. “I was getting really worried.”
Interestingly, the first call was made by Eddy Cue, VP of iTunes. The second call was from his colleagues.
“If it had been Steve Jobs I definitely would have thought it was a wind up,” said Davis.
Good he wasn’t – what a terrible thing that would have been to do to person on medical leave!
Source: Cult of Mac.