iPhone 4 triumphs in customer satisfaction

By Mufaddal Fakhruddin on November 21, 2010

RIM scores lowest.

Tags: Apple, Blackberry Touch, HTC, iphone 4, Motorola, Motorola Droid X, RIM, Samsung, samsung galaxy S

Despite the reception issues, hardware troubles and plethora of other problems that has kept iPhone 4 consistently on the news, it has not deterred users from enjoying their smartphone.

In a survey from ChangeWave Research, 77% of the iPhone 4 users are satisfied with the product, topping the chart among mobile phone makers. Following it is Motorola with 71%, HTC with 63%, Samsung with 45% and the RIM with 44%.

“As we’ve consistently seen in our consumer smart phone demand surveys, the Apple iPhone continues to outperform the industry in terms of customer satisfaction.”

If you are looking for satisfaction ratings among specific models, the iPhone 4 scores 84% compared to Blackberry Touch (64%), or Motorola Droid X (71%), with Samsung Galaxy S scoring bottom low with only 55% of user satisfaction.

Source: InvestorPlace.

About Mufaddal Fakhruddin

I like cake. I also like to play games and write/rant about them. Coincidence? I think not.

Comments

Nadeem

HTC is mentioned 63% in the graph and in the detailed text its 73%…………… LOL

http://twitter.com/ajaffarali Abbas Jaffar Ali

Sharp Eye Nadeem! Fixed it.

Pingback: Tweets that mention iPhone 4 triumphs in customer satisfaction | t-break: Tech @ Its Fastest -- Topsy.com

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