RIM: “Apple’s attempt to draw RIM into self-made debacle unacceptable”
After Steve Jobs tastelessly demonstrated other company smartphones having the same signal strength issue that is plaguing the iPhone 4. Nokia and RIM have come out lashing against the Cupertino -based company.
Nokia were the first to respond, and politely re-instated the rigorous research and development that have gone into building the antenna design for its handsets. Nokia said that they have “invested thousands of man hours in studying human behavior”, and that they will always “prioritize antenna performance over physical design if they are ever in conflict”. Full press statement below:
As we’ve all seen, Apple had mentioned Nokia in their press conference today regarding the iPhone4. I wanted to take a moment and send you a statement regarding Nokia’s own antenna design and function.
Antenna design is a complex subject and has been a core competence at Nokia for decades, across hundreds of phone models. Nokia was the pioneer in internal antennas; the Nokia 8810, launched in 1998, was the first commercial phone with this feature.
Nokia has invested thousands of man hours in studying human behavior, including how people hold their phones for calls, music playing, web browsing and so on. As you would expect from a company focused on connecting people, we prioritize antenna performance over physical design if they are ever in conflict.
In general, antenna performance of a mobile device/phone may be affected with a tight grip, depending on how the device is held. That’s why Nokia designs our phones to ensure acceptable performance in all real life cases, for example when the phone is held in either hand. Nokia has invested thousands of man hours in studying how people hold their phones and allows for this in designs, for example by having antennas both at the top and bottom of the phone and by careful selection of materials and their use in the mechanical design.
Blackberry makers RIM weren’t as gentle and did not mince words in their press statement. RIM calls Apple’s attempt to pull them into its “self made debacle unacceptable”. RIM then calls out to Apple to deal with its problems and take responsibility than “trying to draw RIM and others into a situation that relates specifically to Apple”.
Apple’s attempt to draw RIM into Apple’s self-made debacle is unacceptable. Apple’s claims about RIM products appear to be deliberate attempts to distort the public’s understanding of an antenna design issue and to deflect attention from Apple’s difficult situation. RIM is a global leader in antenna design and has been successfully designing industry-leading wireless data products with efficient and effective radio performance for over 20 years. During that time, RIM has avoided designs like the one Apple used in the iPhone 4 and instead has used innovative designs which reduce the risk for dropped calls, especially in areas of lower coverage. One thing is for certain, RIM’s customers don’t need to use a case for their BlackBerry smartphone to maintain proper connectivity. Apple clearly made certain design decisions and it should take responsibility for these decisions rather than trying to draw RIM and others into a situation that relates specifically to Apple.