New package offer includes voice and video calls for both Wasel and GSM users.
Etisalat customers can now maximize value and stay connected on voice and video calls while roaming outside UAE throughout this summer until 20 September. Etisalat’s new roaming offer now gives its customers the best roaming rates in the country on the region’s widest roaming network partnership with 579 networks spanning 190 countries globally.
Etisalat launches today two different packages for customers traveling abroad for both Etisalat Wasel prepaid as well as postpaid GSM customers. They have the flexibility to avail of one or both packages together to suit their needs and their traveling destinations. As part of the offer, post paid GSM customers can enable and enjoy the roaming service package without deposit.
For travelers to the Arab countries, the package offered at AED 100 comes with 100 minutes worth of voice and video calls and this includes all other taxes and operator charges. This package is also valid for one month from the activation date. In addition, incoming calls that exceed the 100 minutes bundle will be charged to customers at only AED1, applicable for the entire duration of subscription. Customers can subscribe to this package in UAE or from outside by sending ‘r arab100’ to 1010.
The special roaming package for customers traveling to any other country globally, gives them 100 minutes of incoming voice and video calls for a price of AED200 only that includes all taxes and operator charges. The package is valid for one month from the date of activation. In addition, extra incoming calls received over and above the bundle of 100 minutes will be charged to customers at only AED1, applicable during the entire month of subscription. Customers can subscribe to this package in the UAE or from outside by simply sending ‘r row 200’ to 1010.
Customers applying for both packages can renew their subscriptions as many times during the offer period until 20th September, depending on their travel duration and requirements. In addition, travelers to Arab as well as other global destinations during the offer period, can conveniently subscribe to one or both packages together to avail the offer benefits. In this case, each package, Arab as well as for rest of the world, will operate and switch automatically depending on the country the customers travels to, thereby giving them maximum value and savings. Incoming SMS while roaming, as usual, is free for all Wasel prepaid and GSM post-paid customers.
Table: New Roaming Packages
||Normal rates for 100 minutes – Roaming Incoming calls (in AED)
|Other Arab Countries
|Rest of the World
Commenting on the new roaming offer, Khalifa Al Shamsi, Senior Vice President of Etisalat said, “Summer vacations are around the corner and we realize that our customers may constantly need to stay in touch with friends or family back here in the UAE while they are on their trips abroad. We are therefore delighted to offer the best roaming rates in the country for them to maximize their traveling experience. These packages are tailored to meet their needs and give them multiple and flexible ways to obtain more value and to save more too. It is also very much in line with Etisalat’s strategy to provide them with high-in-quality and innovative services over and above the convenient customer care and many other valuable offers available to them.”
“Our customers are distinguished with the region’s widest roaming network that allows them to stay connected to friends, families and businesses no matter which part of the globe they travel to.”
The package also features handy options such as checking the balance of incoming minutes by dialing the command they receive upon subscription and the convenience of receiving an SMS reminding customers of the package expiry date and asking for renewal.
For more information, customers can call the Etisalat travelers number 8002300 within UAE and 00971 8002300 from abroad, or by visiting www.etisalat.ae/roaming.