Trend Micro Enterprise Security Customers Happy!

By on September 6, 2009
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A recent commissioned study conducted by Forrester Consulting on behalf of Trend Micro examines the total economic impact and potential return on investment (ROI) of Trend Micro™ Enterprise Security, powered by the Trend Micro™ Smart Protection Network™ architecture. Based on information gathered through in-depth interviews of current Trend Micro Enterprise customers, the study’s key findings [...]

A recent commissioned study conducted by Forrester Consulting on behalf of Trend Micro examines the total economic impact and potential return on investment (ROI) of Trend Micro™ Enterprise Security, powered by the Trend Micro™ Smart Protection Network™ architecture. Based on information gathered through in-depth interviews of current Trend Micro Enterprise customers, the study’s key findings include:

ROI. Forrester constructed a Total Economic Impact™ framework for a composite Enterprise and the associated ROI analysis illustrating the financial impact areas. The risk-adjusted ROI for the composite Enterprise is 129 percent with a breakeven point (payback period) of 14 months after deployment.

Reduced malware infections. By adopting Trend Micro Enterprise Security powered by the cloud-client architecture of the Smart Protection Network, customers were able to improve malware detection and reduce annual infections significantly. The study found that Trend Micro Enterprise Security reduces the overall number of infections by 34 percent and further reduces incident spread by 60 percent, for a total infection reduction of 73 percent per year.

More specifically, Enterprises realized:
o A 30 percent reduction in infected client devices and a 40 percent reduction in the spread of infections, yielding an overall 58 percent infection reduction using Trend Micro™ OfficeScan™ Client-Server Suite.

o 20 percent fewer infections from accessing malicious Web sites for enterprises using Trend Micro™ InterScan™ Web Security Suite Advanced.
o 25 percent reduction in infections from opening infected emails for those using Trend Micro™ InterScan™ Messaging Security Suite Advanced.
Conclusion: Reduced Costs, Better Protection with Trend Micro Enterprise Security
Forrester Consulting concluded that for the Trend Micro enterprise customers interviewed, “faster detection and protection of Web, messaging, and endpoint threats resulted in a lower overall number of infections, incidents, as well as reduced severity of incidents. This, in turn, resulted in improved IT operational efficiency through reduced administration and support costs as well as improved end user productivity through a reduction in the downtime due to incidents.”

Trend Micro Enterprise Security customers get more than just the quantified benefits illustrated above. Customers who participated in the study said that Trend Micro Enterprise Security offered qualitative advantages such as reduced chances of customer data breaches, and reduced probability of detrimental impact to enterprise systems – both of which can lend to less negative corporate publicity.

For more information on the commissioned study conducted by Forrester Consulting, The Total Economic Impact Of Trend Micro Enterprise Security, please visit: http://us.trendmicro.com/us/home/enterprise/tei-executive-summary/index.html

It is designed to:
o Provide IT/Security decision makers with an in-depth description of why customers choose Trend Micro Enterprise Security powered by Smart Protection Network and the ways that it has benefited them.
o Provide Finance and other senior decision makers with a thorough analysis of the ROI, Payback Period and Net Present Value of standardizing on Trend Micro for their content security solution.

Methodology
Forrester Consulting conducted in-depth interviews with seven Trend Micro enterprise customers. The composite organization that Forrester synthesized from the results of these interviews represents a North America-based services organization with roughly 6,000 employees and 5,000 client devices located in 10 offices throughout North America and Europe.

About Trend Micro Enterprise Security
Trend Micro Enterprise Security is a tightly integrated offering of content security products, services and solutions powered by the Trend Micro™ Smart Protection Network™. Together they deliver immediate protection from emerging threats while greatly reducing the cost and complexity of security management.

The Smart Protection Network combines cloud-based file, Web and email reputation technologies, feedback loops and the expertise of TrendLabsSM security researchers to provide the continuous real-time threat detection and protection services that power Trend Micro Enterprise Security solutions.


About

Abbas Jaffar Ali is the founder of tbreak.com and a blogger, geek and self-declared tech pundit who can't stop talking about technology. Find him on twitter as @ajaffarali

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