Hackers con Xbox Live users into giving bank information

By on November 22, 2011

Users lose more than £100.

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Internet 101 – When you receive  an email from someone claiming to give you a product, service, or online payment points for free or for ridiculously low prices, they are lying through their teeth.

Thousands of Xbox Live players were blissfully oblivious to this basic Internet rule however, which allowed a bunch of hackers to capitalize on the fact. According to The Sun, hackers sent emails to players directing them to a fake website offering free Microsoft Points. The website required users to enter their credit card and bank information, which the unsuspecting users happily typed it in.

Having access to thousands of credit card info, the hackers stole small amounts of money from each user, making the theft harder to detect. On average, players lost about £100, while many lost even upto £200.

In response, Microsoft has said that it is “working closely” with affected members and is trying to resolve any changes to their accounts. The publisher also said that Xbox Live itself has not been breached.

“Xbox LIVE has not been hacked. Microsoft can confirm that there has been no breach to the security of our Xbox LIVE service. The security of Xbox Live members is of the utmost importance, which is why we consistently take measures to protect Xbox Live against ever-changing threats,” the firm told VG247 in a statement.

“In this case, a number of Xbox Live members appear to have recently been victim of malicious ‘phishing’ scams (i.e. online attempts to acquire personal information such as passwords, user names and credit card details by purporting to be a legitimate company or person).

“As a result, we are currently:

  • Working closely with affected members who have been in touch with us to investigate and/or resolve any unauthorized changes to their accounts resulting from phishing scams;
  • Warning people against opening unsolicited e-mails which may contain spyware and other malware that can access personal information contained on their computer without their knowledge or permission;
  • Reminding all customers that they should be very careful to keep all personal information secure whenever online and never supply e-mail addresses, passwords or credit card information to strangers.

“Microsoft remains vigilant at all times regarding the security of Xbox Live customers. As always, Xbox Live customers who have any queries or concerns should contact Xbox Live customer service on 0800 587 1102 or visit www.xbox.com/security.”


Mufaddal Fakhruddin is the Editor for IGN ME and thinks writing in third person about himself in an about me section is weird.

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